At Bangalore Fruits, we are committed to delivering fresh and high-quality fruits.
Since fruits are perishable in nature, we follow a limited refund and return policy
to ensure fairness for both customers and our service.
1. Return & Replacement Policy
We offer a same-day return and replacement policy for damaged or incorrect products.
If you receive fruits that are damaged or not as expected, you can request a replacement on the same day of delivery.
- Issues must be reported on the same day of delivery.
- Replacement will be arranged in the next delivery cycle (typically within a few days).
- No return or replacement requests will be accepted after the delivery day.
2. Reporting Issues
- Please send your complaint via email or WhatsApp.
- Include clear photos of the damaged product.
- The image must show both the product and the delivery packaging/box.
📧 contact@bangalorefruits.com
3. Refund Policy
- Refunds are provided only for valid and verified issues.
- Refunds may be processed to the original payment method or adjusted in future orders.
- Refund timelines may vary depending on the payment method.
4. Delivery Issues
- If delivery fails due to incorrect address or contact details provided by the customer, re-delivery charges may apply.
- Please ensure that delivery details are accurate and someone is available to receive the order.
5. Customer Responsibility
- You agree to provide accurate and complete information while placing an order.
- You agree to use our services only for lawful purposes.
- You understand that fruit quality may vary naturally in size, color, and taste.
6. Acceptable Use
You agree not to misuse the website or services. This includes:
- Sharing harmful, abusive, or unlawful content
- Attempting unauthorized access to systems
- Disrupting website functionality
- Violating any applicable laws or regulations
7. Final Note
By placing an order with Bangalore Fruits, you agree to this Refund & Return Policy.
These policies are designed to maintain quality, transparency, and a smooth customer experience.
Frequently Asked Questions
When can I request a replacement?
You must report any issue on the same day of delivery. Requests made after that may not be accepted as fruits are perishable.
Do you offer refunds or replacements?
Yes, we provide refunds or replacements for valid issues such as damaged or incorrect items after verification.
How do I report a damaged product?
You can email us at contact@bangalorefruits.com or contact via WhatsApp with clear photos of the product and packaging.
Can I return fruits after a day?
No, returns are not accepted after the delivery day due to the perishable nature of fruits.
What if my delivery address is wrong?
If delivery fails due to incorrect details, additional delivery charges may apply for re-delivery.
How long does a refund take?
Refunds are processed within a few business days depending on your payment method or may be adjusted in your next order.
